1. Make sure you are logged in to the same iCloud account you used to purchase and force-close the app before opening it again.
2. Tap on the "Restore Purchases" button on any club screen.
3. If that still doesn't unlock your content, please contact us by email or dm @theauroraclub on Instagram

Once you activate a free trial through Apple, you will need to cancel before the end of the trial period to avoid being charged for the annual subscription.

Please note: Aurora is not able to cancel a free trial on your behalf.

‍You can cancel through the Apple subscription account settings on your iPhone or iPad, or in desktop Apple on a computer.

Please see this support article from Apple for details on how to manage a subscription: http://support.apple.com/kb/ht4098If you do not see Aurora listed, you are using the free version of Aurora and have not activated a subscription trial.

‍If you do see Aurora - On the Aurora subscription overview screen, simply tap the 'Cancel Subscription' button.

‍If you do not see the 'Cancel Subscription' button, this means it has already been cancelled. Once the free trial has been cancelled, you will no longer see a cancel button. Instead, you will see an 'Expires [date]' listed in the subscription description in the Your Subscription section on that page, with renewal options below.

If you have been charged for a subscription and no longer wish to use the paid version of Aurora, you can request a refund from Apple. Please note, you will need to work with Apple directly, as Aurora is not able to manage in-app purchases or offer refunds on their behalf. You can contact Apple Customer Support directly at https://getsupport.apple.com/.